It is understood that Insurance Regulatory and Development Authority (Irda) is considering to accept this anjuran and “Health Insurance Council" will be set up.
The proposed council will also look to standardize procedures in the industry, and update and maintain standard documents and "standard masters". It could also help solve differences between insurers and TPA’s, and also between insurers.
Any step which is taken for bringing in improvements in service level,bringing down costs,improvement in productivity as well as customer satisfaction is welcomed by all of us.The earlier it is done,better it will be.